Super 8 in East Stroudsburg PA has a staff member by the name of Crystal who is rude and short with customers just asking a simple question. You would expect someone working at the front desk would have a pleasant demeanor when someone the don't know is asking a...Read more
I asked if i was talking to Super8.com?, but when i asked to speak to the actual hotel in York, Nebraska, because i had specific questions about the hotel/area, he insisted he could answer any question. 1st question, is there a pool? Yes, indoor pool and hot tub. We...Read more
Booked a Super 8 hotel through third party agent. They surprised me with $14.99 per day resort fee in the confirmation email. Upon noticed that, I contacted hotel right away. I was told clearly that the amount I paid including the resort fee already. Because of that I...Read more
Super 8 Sanitary Conditions Review
Super8 new stanton, pa. bed bugs ... no one ever contacted me and they charged me for a room of bed bugs! i called 3 days in a row & was ignored totally. took bugs to front desk & was told we havent seen these almost a year. but yet mgr. ignors the problem .. do not stay here
Super 8 Manager Review
The manager was a complete *** and unprofessional asking if I wanted to get my own room for 25$ more and I wanted to later and he said no I couldn't do that
Super 8 Customer Care Review
Stayed with friend in Grand junction Colorado. Two days in and a maintainence man named Greg accused us falsely of smoking in our room. Charged my card $113 & 100 but only refunded $50. The manager Bea proved unhelpful. Advice: stay elsewhere if possible.
Reservation Cancellation Review
I cancelled my 21 nights stay reservation at super 8 (5719 Fairfield Rd, Columbia, SC 29204) because a front desk employee named Khani behaved harsh over phone and hangup phone before my enquiry. Wyndham hotel group should Fire these kind of employees. She said don't care of my complaint.
I booked and paid in advance via hotwire for a weeks Stay at the Frederick super 8 in Maryland aprox may 20th. When I arrived to check in I was told I had to give them a credit card to hold for incidentals and was told it would not be charged and would just be held on...Read more
we booked a motel in boise id we booked for 4 days and stayed 3 .we arrived april 9 2016 and left onn april 13 2016. three months later we are infested with bed bugs, when i called super 8 she said sorry, i asked if they had complaints from other people, she said yes....Read more
On 6/15/16 stayed at a Super8 in Howe, IN. Not told we couldn't park our truck & trailer in regular parking. Desk called at 10:30 that night after we had gone to sleep, told us to move to another lot. Several empty spots where we were parked and no signs telling us...Read more
I and another guest was out side talking them one of the employee's pull up starting talking to the other guests say why are you still here they exchanged words,then she turns to me saying saying why are you talking yo my guest,then I told the lady I have the right to...Read more
I have a new hatred for this establishment. We stayed at the Super 8 on Peterson Rd in Colorado Springs and first nothing in the room worked. (Lights, hairdryer, phone) we asked for a refund but were told no because we "turned the shower on". Good thing we did because...Read more
Stayed at a Super 8 Motel in Atlantic City NJ. Booked a two night stay. The room was cold the first night. After unpacking and getting settled we didn't feel like changing rooms so we decided to ask for another room for the 2nd night. We were told that we could...Read more
Hershey, PA. When you check in you dont get friendly with the room charge. Sarcasm and "i hate my job" attitude. I am a single woman checking in, tired on a 900 mile drive. The guy at the desk might as well been a computer. No smile, no warnth, no greeting. I asked...Read more
Do you have something to say about Super 8? What happened? What can we help you with?