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Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Several safety issues as well as amenities that were "out of order". 1. Laundry room was closed and out of order 2. Exercise room was a mess (door unlocked) 3. Sun deck was a minefield of safety concerns 4. Prostitution and drugs rampant on property 5. Jacuzzi "closed...
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4.8
I liked
  • Staff
I didn't like
  • Hot tub
  • Sun deck
  • Business center
#1113188
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Super 8 in East Stroudsburg PA has a staff member by the name of Crystal who is rude and short with customers just asking a simple question. You would expect someone working at the front desk would have a pleasant demeanor when someone the don't know is asking a...
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2.0
I didn't like
  • Customer service at front desk
#1062626
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I asked if i was talking to Super8.com?, but when i asked to speak to the actual hotel in York, Nebraska, because i had specific questions about the hotel/area, he insisted he could answer any question. 1st question, is there a pool? Yes, indoor pool and hot tub. We...
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1.0
#1058988
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Super 8 Sanitary Conditions Review

Super 8
#905404
1.0
Details
Super8 new stanton, pa. bed bugs ... no one ever contacted me and they charged me for a room of bed bugs! i called 3 days in a row & was ignored totally. took bugs to front desk & was told we havent seen these almost a year. but yet mgr. ignors the problem .. do not stay here
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Billing Practices
Cleanliness
Customer service
Facilities and Services
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Super 8 Manager Review

Super 8
#865164
1.5
Details
The manager was a complete *** and unprofessional asking if I wanted to get my own room for 25$ more and I wanted to later and he said no I couldn't do that
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Super 8 Customer Care Review

Super 8
#826339
1.0
Details
Stayed with friend in Grand junction Colorado. Two days in and a maintainence man named Greg accused us falsely of smoking in our room. Charged my card $113 & 100 but only refunded $50. The manager Bea proved unhelpful. Advice: stay elsewhere if possible.
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Staff

Reservation Cancellation Review

Super 8
#609837
I cancelled my 21 nights stay reservation at super 8 (5719 Fairfield Rd, Columbia, SC 29204) because a front desk employee named Khani behaved harsh over phone and hangup phone before my enquiry. Wyndham hotel group should Fire these kind of employees. She said don't care of my complaint.
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Booked a Super 8 hotel through third party agent. They surprised me with $14.99 per day resort fee in the confirmation email. Upon noticed that, I contacted hotel right away. I was told clearly that the amount I paid including the resort fee already. Because of that I...
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1.0
I didn't like
  • Mislead customer and refuse to take resposiblity
  • Mislead customer and refused to take responsibility
#907882
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I booked and paid in advance via hotwire for a weeks Stay at the Frederick super 8 in Maryland aprox may 20th. When I arrived to check in I was told I had to give them a credit card to hold for incidentals and was told it would not be charged and would just be held on...
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1.9
I didn't like
  • Staff drunks and drug addicts everywhere
#884537
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we booked a motel in boise id we booked for 4 days and stayed 3 .we arrived april 9 2016 and left onn april 13 2016. three months later we are infested with bed bugs, when i called super 8 she said sorry, i asked if they had complaints from other people, she said yes....
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#884078
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On 6/15/16 stayed at a Super8 in Howe, IN. Not told we couldn't park our truck & trailer in regular parking. Desk called at 10:30 that night after we had gone to sleep, told us to move to another lot. Several empty spots where we were parked and no signs telling us...
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#866722
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I and another guest was out side talking them one of the employee's pull up starting talking to the other guests say why are you still here they exchanged words,then she turns to me saying saying why are you talking yo my guest,then I told the lady I have the right to...
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#857558
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I have a new hatred for this establishment. We stayed at the Super 8 on Peterson Rd in Colorado Springs and first nothing in the room worked. (Lights, hairdryer, phone) we asked for a refund but were told no because we "turned the shower on". Good thing we did because...
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1.7
#839577
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Stayed at a Super 8 Motel in Atlantic City NJ. Booked a two night stay. The room was cold the first night. After unpacking and getting settled we didn't feel like changing rooms so we decided to ask for another room for the 2nd night. We were told that we could...
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2.9
I didn't like
  • That they could not be flexible at all
  • Heat took too long to work
#835876
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