Super 8 Reviews

I booked online at booking.com at Super 8 located in Piedmont, SC 3104 Highway 153, Piedmont, SC 29673. The booking.com photos look nothing like the hotel.

When I got there, the lobby was dirty, and the front desk guy was rude. When I got into the room, it was beyond filthy. The sheets had not been changed and were stained with blood spots. The mattress was full of blood spots, bed bugs, and even hair.

The floor was dirty, the tub was dirty, the tables had crumbs, and it was filthy. He switched my room, but the next room was no better; it was the same thing. He agreed to a refund. I used booking.com, which still hasn't refunded me my money, so I have reported them and filed a lawsuit.

There was no way I was going to stay there and catch something or get bitten by bed bugs.

Someone is going to end up catching something bad from this hotel location. I have never seen a hotel so filthy, nasty, and with rude management.

Subject: Final Notice Before Legal Action
To Super 8 Management and Corporate Office,
I am writing regarding my previous complaints and requests for resolution concerning my stay at your property. To date, I have not received a response addressing these issues.
Because I have been unable to obtain a satisfactory response or resolution, I intend to proceed with filing a lawsuit today.

My claims may include, but are not limited to, violations relating to disability accommodation, wrongful removal, discrimination, breach of contract, emotional distress, and any other claims supported by the facts and applicable law.
I would have preferred to resolve this matter without litigation; however, the lack of response has left me with no reasonable alternative. This email serves as a final notice and an opportunity for Super 8 and its corporate representatives to contact me immediately if they wish to discuss settlement or resolution before legal action is filed.
Please preserve all records, surveillance footage, emails, notes, reservation records, guest records, incident reports, and communications related to my stay, as they may be relevant evidence in pending litigation.
I look forward to your prompt response.
Email: shalanstanberry@***.com
CC: Corporate Customer Relations, Property Management, Legal Department (if applicable)

Okay. I run into a room on Saturday night and checked out Sunday morning.

It was dark when we got in there. So we didn't look around, we didn't do nothing. We did lay down on the bed and watch TV. But then the next morning we got up and noticed there was 2 roaches running around on the floor plus we found a brown recluse spider in the room, still alive.

We picked up the mattress where it was set on the bed frame, which had all kinds of mold and bed, bug things on it. It was disgusting the room hadn't been cleaned and I don't know how long there was. Actually signs of bed books on both mattresses plus on the floor where the bed books had pcs on the floor The room was just absolutely rude disgusting. We had to throw all of our clothes away.

Which costed us about a 1000 to 1500 dollars plus we had to have our car professionally cleaned plus we had to have the house professionally cleaned, so we need some compensation for this. I have all the pictures of all of this. I even had the receipt where the lady returned R money back to us. But that's not enough.

I mean, we've had to spend out a lot of money because of this. And when you need compensated for this, I mean, this is the most disgusting I have ever seen in my life. And if something is not done about this and I mean ASAP, then I will be taking these pictures to the maze villain newspaper plus I will also be taking them to the Lexington newspaper department plus the channel news. In Lexington, so I would suggest that you call me back at 606584**** to resolve this, and I will give you by the end of the day tomorrow, or otherwise I'm gonna release the pictures.

I mean, this was disgusting. No one has cleaned this room, and I don't know how long, and that's just ridiculous. There was no mattress pads covers on the mattresses. The Frames was just completely disgusting.

I mean, I will never, ever spend another night in a Super 8 Motel and I will tell everyone about this. And I know a lot of people, and I will give you so many bad reviews on every site that there is

Me and my family went in to book a room at the Super 8 10722 S 300 W, South Jordan, UT. Upon arrival we were immediately greeted by hostility due to our family having a lot of tattoos.

We paid for our room and on our way back the manager on shift, Harshy Patel yelled out to us and said if you have any one else in the room you will be kicked out she immediately got aggressive with us for no reason other than the way we look. We demanded a refund, but unfortunately Harshy only tried to give us $80 of our $180 back. We got upset and demanded our other $100 back, when we did Harshy got upset and tried to walk away. We did end up getting our full amount back, but this experience has left a horrible taste in our mouths and we are not planning on staying at another super 8 again due to this.

It is not fair for us to get treated like this over tattoos, then for her to try and steal our money is completely unacceptable. The way we were treated is completely unacceptable.

My wife and I recently stayed at a Super 8 in ***, ***. It was by far the worst hotel experience my wife and I have ever had in 50 years.

Light fixtures were falling out of the ceiling, water would not drain from the sink (the reservation desk said, 'Yeah, they are all like that'), *** towel racks (all bathroom metal was ***), and screens were bent. It appears that the owner purchased the hotel and did renovations. He did the absolute minimum to reopen the hotel. The shower stall was a cheap plastic insert that flexed and moved when you touched it.

When checking in, someone was doing the laundry (which, along with the breakfast area, is directly connected to the front desk area). The washing machine was so loud, we couldn't even hear someone on our phones. Smoke detectors were missing (just wires hanging down from the ceiling). Used soap was left on top of the shower stall with hair on it.

From what I understand, numerous complaints have been made against this property, and nothing ever gets done. The owner never visits the property. This email doesn't capture just how bad everything was. We left on the second day because it was so bad and went down the street to a Best Western, and that whole town knows how bad that place is.

They have had people who checked in pay for 5 days there and immediately walked out.

Are you guys really that desperate to maintain your national footprint that you allow this to continue? Needless to say, we will NEVER stay at a Super 8 again.

I was looking for hotel rooms as I had Dr visits and we could get rooms as my brother drives me the four hours to get to the city. He needs his own room and I need one.

I booked the rooms first follow up visit to my surgeon at Concordia hospital in Wpg and my brother can drive there.

The hotel is neat and clean as it is relatively new. My Dr appointment was one day earlier as per Dr request so I had to cancel the rooms.

I begged for my money back but was given a voucher for the $700 plus if I used it before Oct 1. I have a family function and a football game I wish to attend so am trying to book a room using a voucher with no success

My bank card was billed without any prior authorization of mine of $150.00 on September 12, 2026. Also $86.47 on Septeber 11,2026 and on September 10,2026 $79.85.

I never signed anything at all at any point.

Nor did they reach out at all to me personally face to face or phone about charges.

Im 66 years old Congestive Heart Failure, Heart Disease, on Oxygen part time. You know how hard it is for a man in my condition to get around without no access to handicapped persons. ? Hard.

Steps going down to rooms steps going up to get out of hotel and still no parking places for Handicapped Parking. Once in room it was a struggle from the beginning to end. But I managed . You're hotel managed to use my card to charge me without my permission or knowledge.

Especially on September 12, 2026. Of $150.00 they tell me now for smoking in the room.

First to my knowledge of this rule I would think for that price they could post it up in the room , but again in my health and condition it was hard enough to get to the room .

You can't bill anyone's card without there knowledge.

This matter of billing my bank especially $150.00 because THEY SAID I SMOKED IN THE ROOM ITS BS. ALONG WITH THE NO HANDICAP PARKING NOR ACCESSORIES FOR HANDICAPPED.

FURTHER ACTION WILL FOLLOW IF THIS MATTER IS NOT TAKEN CARE OF ASAP.

THANK YOU

MIKE HENSON

Mike