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Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Several safety issues as well as amenities that were "out of order". 1. Laundry room was closed and out of order 2. Exercise room was a mess (door unlocked) 3. Sun deck was a minefield of safety concerns 4. Prostitution and drugs rampant on property 5. Jacuzzi "closed...
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4.8
I liked
  • Staff
I didn't like
  • Business center
  • Sun deck
  • Hot tub
#1113188
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Super 8 in East Stroudsburg PA has a staff member by the name of Crystal who is rude and short with customers just asking a simple question. You would expect someone working at the front desk would have a pleasant demeanor when someone the don't know is asking a...
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2.0
I didn't like
  • Customer service at front desk
#1062626
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I asked if i was talking to Super8.com?, but when i asked to speak to the actual hotel in York, Nebraska, because i had specific questions about the hotel/area, he insisted he could answer any question. 1st question, is there a pool? Yes, indoor pool and hot tub. We...
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1.0
#1058988
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Booked a Super 8 hotel through third party agent. They surprised me with $14.99 per day resort fee in the confirmation email. Upon noticed that, I contacted hotel right away. I was told clearly that the amount I paid including the resort fee already. Because of that I...
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1.0
I didn't like
  • Mislead customer and refuse to take resposiblity
  • Mislead customer and refused to take responsibility
#907882
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Super 8 Sanitary Conditions Review

Super8 new stanton, pa. bed bugs ... no one ever contacted me and they charged me for a room of bed bugs! i called 3 days in a row & was ignored totally. took bugs to front desk & was told we havent seen these almost a year. but yet mgr. ignors the problem .. do not stay here
1.0
Details
Billing Practices
Cleanliness
Customer service
Facilities and Services
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#905404
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I booked and paid in advance via hotwire for a weeks Stay at the Frederick super 8 in Maryland aprox may 20th. When I arrived to check in I was told I had to give them a credit card to hold for incidentals and was told it would not be charged and would just be held on...
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1.9
I didn't like
  • Staff drunks and drug addicts everywhere
#884537
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we booked a motel in boise id we booked for 4 days and stayed 3 .we arrived april 9 2016 and left onn april 13 2016. three months later we are infested with bed bugs, when i called super 8 she said sorry, i asked if they had complaints from other people, she said yes....
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#884078
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My fiancé and I checked into the Super 8 at 333 Miracle Strip Parkway, Fort Walton Beach, Florida on July 8th, 2016. I traveled from Iowa to Florida to see my fiance who is stationed at Hurlburt Field Air Force Base in Destin, Florida, just down the road. We planned...
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1.6
I didn't like
  • Unclean room
#882645
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On 6/15/16 stayed at a Super8 in Howe, IN. Not told we couldn't park our truck & trailer in regular parking. Desk called at 10:30 that night after we had gone to sleep, told us to move to another lot. Several empty spots where we were parked and no signs telling us...
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#866722
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Super 8 Manager Review

The manager was a complete *** and unprofessional asking if I wanted to get my own room for 25$ more and I wanted to later and he said no I couldn't do that
1.5
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#865164
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