filters
state:
Show
city:
Show
product:
Show
Show

Super 8 - The workers stole my court papers last night

I first went to my room where the bed was horribly made and the sheets were filthy. In the morning the staff rushed me out of the room in which I left essential personal information behind. When I called the hotel back up to inquire what happened to my documents they quickly said we do not know and hung up the phone!
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1302324
Reply to reviews
Show

Super 8 - Hotel overcharging me, then called police!

Overcharged by hotel clerk appx. $50.00. Provided proof that I did not check in as she specified.Clerk could not do math and/or figure out problem immmediately She doubled down and started yelling at me( the customer). She refused to call a manager or supervisor, instead she called the police. Clerk told police to immediately throw me off residence.
1.6
Details
Billing Practices
Customer service
Diversity of Products or Services
Location
Price Affordability
Value for money
Website
#1276576
Reply to reviews
Show

Super 8 - Horrible!!!

2821 nw 39th. Okc,ok. No microwave, no lightbulbs, no smoke alarm, cable not working, 2 pillows for a king bed.food crumbs on the carpet. Food in sink.microwave broke, refrigerator broke. Asked for refund immediately but they refused! Do not make reservations here!!!!!
#1248365
Reply to reviews
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
Super 8 - Filthy Carpets Cockroaches everywhere!!
3/17/2018 and 3/18/2018 we have stayed at Super 8 motel we check out today! I am beyond angry. The first night I woke up to a *** roach crawling on me in my bed!! Last night being our second night was even more horrific one cockroach crawling out of my cup on the...
Read more
Anonymous
Anonymous

I'm not sure where you obtained your information but legally under the ADA it states this. animal provides, only limited inquiries are allowed. Staff may ask two questions: (1...

Anonymous
Anonymous

Asking for proof of your service animal is reasonable. Otherwise, it would have been helpful for you to provide a location in your text.

2.2
I didn't like
  • Cockroach infested super nasty carpets
#1213846
Reply to reviews
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Super 8 - Super8 Provo Safety Issues
Several safety issues as well as amenities that were "out of order". 1. Laundry room was closed and out of order 2. Exercise room was a mess (door unlocked) 3. Sun deck was a minefield of safety concerns 4. Prostitution and drugs rampant on property 5. Jacuzzi "closed...
Read more
4.8
I liked
  • Staff
I didn't like
  • Business center
  • Hot tub
  • Exercise room
#1113188
Reply to reviews
Super 8 in East Stroudsburg PA has a staff member by the name of Crystal who is rude and short with customers just asking a simple question. You would expect someone working at the front desk would have a pleasant demeanor when someone the don't know is asking a...
Read more
2.0
I didn't like
  • Customer service at front desk
#1062626
Reply to reviews
Booked a Super 8 hotel through third party agent. They surprised me with $14.99 per day resort fee in the confirmation email. Upon noticed that, I contacted hotel right away. I was told clearly that the amount I paid including the resort fee already. Because of that I...
Read more
1.0
I didn't like
  • Mislead customer and refused to take responsibility
  • Mislead customer and refuse to take resposiblity
#907882
Reply to reviews
Show

Super 8 Sanitary Conditions Review

Super8 new stanton, pa. bed bugs ... no one ever contacted me and they charged me for a room of bed bugs! i called 3 days in a row & was ignored totally. took bugs to front desk & was told we havent seen these almost a year. but yet mgr. ignors the problem .. do not stay here
1.0
Details
Billing Practices
Cleanliness
Customer service
Facilities and Services
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#905404
Reply to reviews
I booked and paid in advance via hotwire for a weeks Stay at the Frederick super 8 in Maryland aprox may 20th. When I arrived to check in I was told I had to give them a credit card to hold for incidentals and was told it would not be charged and would just be held on...
Read more
1.9
I didn't like
  • Staff drunks and drug addicts everywhere
#884537
Reply to reviews

Contact Super 8

Mailing Address:
Wyndham Hotel Group, LLC
22 Sylvan Way
Parsippany, New Jersey 07054
United States
Phone:
(800) 454-3509
More

Super 8 Products and Services

we booked a motel in boise id we booked for 4 days and stayed 3 .we arrived april 9 2016 and left onn april 13 2016. three months later we are infested with bed bugs, when i called super 8 she said sorry, i asked if they had complaints from other people, she said yes....
Read more
#884078
Reply to reviews