Product: Super 8 Customer Care Clear all filters (7 of 7 reviews match)
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Super 8 in East Stroudsburg PA has a staff member by the name of Crystal who is rude and short with customers just asking a simple question. You would expect someone working at the front desk would have a pleasant demeanor when someone the don't know is asking a...
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2.0
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Super 8 Customer Care
I didn't like
  • Customer service at front desk
#1062626
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I and another guest was out side talking them one of the employee's pull up starting talking to the other guests say why are you still here they exchanged words,then she turns to me saying saying why are you talking yo my guest,then I told the lady I have the right to...
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Super 8 Customer Care
#857558
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Just had horrible experience at Super 8 in Ashland, Ohio. Last at front desk was rude to me, hostile, and talked to Me like a piece of ***. She stated that I needed to pay for a second person which was never on the booking agreement. She lied and said I had to go on...
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Super 8 Customer Care
#847554
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Hershey, PA.When you check in you dont get friendly with the room charge. Sarcasm and "i hate my job" attitude. I am a single woman checking in, tired on a 900 mile drive. The guy at the desk might as well been a computer. No smile, no warnth, no greeting. I asked...
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2.8
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Super 8 Customer Care
#835813
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Super 8 motels the worst motels in the country, very very poor customer service, I was forced to pay $200 for a room I did not use!!!! The room was way over priced, we were lied to by the manager about rooms availble in the area, the main company could have care less...
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Anonymous
Onnie Ibb

We had a similar experience at the Super 8 near Myrtle Beach. DUMP barely covers it. The room was nasty-- we could not stay there. Before we left I called my credit card compa...

Anonymous
pulltype

If you did NOT stay, the credit card company may help with a refund if you file a written dispute. No luck with a debit card or cash.

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Super 8 Customer Care
#261851
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Super 8 Customer Care Review

#883522
1.6
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Never again will I stay at super 8 in fort wayne. That place was NASTY and staff was very rude.
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Super 8 Customer Care Review

#826339
1.0
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Stayed with friend in Grand junction Colorado. Two days in and a maintainence man named Greg accused us falsely of smoking in our room. Charged my card $113 & 100 but only refunded $50. The manager Bea proved unhelpful. Advice: stay elsewhere if possible.
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